Clayton Homes Of Charlottesville - Horrible Service

Not resolved
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Customer service
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First sales did work hard to get us in the home we wanted!!! it took 8 months to get it done but we moved in.

NOW The home was never cleaned before the keys were turned over to us. flooring had little tares in it, debris under the carpet everywhere, spray insulation like someone stepped in it and came off there shoes in a couple of the room on the upgraded carpet, two bedroom doors side by side are not even, carpet missing in the hallway, drywall work is awfull on the wall and ceiling where the unit is seamed together, they broke one of the pendent lights installing it, the front and rear door was damaged and shipped that way, paint all over the toilets. we have been in for 2 months and nothing has been fixed.

while we do love our new home I recommend to anyone to look closely at everything and not only get copies of your paperwork for the order of your home take pictures of them if they will not give you a copy of them for your own records. Im not saying all home centers seem to forget after a couple days repairs discussed but this one surely does and do not like returning phone calls.

Product or Service Mentioned: House Construction.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jul 28, 2017.

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